Manually provision your Snom M700 DECT system

Snom M700

Important

• You can not reprovision or reboot the phone remotely.
• You can not upgrade the firmware. However since they are EOL phones there will never be any new firmware anyway.
• Be sure to use the suggested AUTH ID and password by 3CX as these passwords are very secure.
• Follow this guide for configuring your Snom M300, M400 and M900.
• Used phones need to be reset first. Follow the steps on how to factory reset your snom DECT phone.
• Upgrade its firmware to the latest 3CX supported version. Follow the steps on how to update the firmware of your snom DECT phone.
• In case you are planning to provision in a Multi-Cell environment start by reading the Multi-Cell Setup Guide of snom before provisioning! You can also watch the video: snom Dect system setup.

Step 1: Setup the snom M700 DECT in 3CX

1. Go to “Admin > Voice and Chat”.
2. Click on “+Add Dect”.
3. If your installation is on-premise, you will also need to choose where the base station is located.
4. Select in office if the base station is on the same network as the PBX.
5. If your instance is in the cloud or out of the office, select a router phone or SBC behind which it will work. Important: The “Router Phone” or SBC must be up and running.
6. Now, select your model and enter the device’s MAC address.
7. Click “Next”.
8. Now Assign users to your DECT base station.

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Step 2: Create the M700 base station

1. Open the web UI.
2. Go to “Servers > Add Server”.
3. Set your “Server Alias”
4. “Registrar”: Enter your PBX’s FQDN. It’s the “Registrar hostname or IP” accompanied by the “Registrar SIP Port” ex. Your.public.fqdn:5060
5. If you are using an SBC, enter the local IP address and Port of your 3CX SBC in the “Outbound Proxy” field .
6. Press save at the bottom of the page

Step 3: Enter the SIP credentials for each handset

1. Go to “Extensions > Add extension”.
2. Fill in the following with the info you retrieved from 3CX above:

1. “Line name”: The Extension’s number
2. “Extension”: The Extension’s number
3. “Authentication User Name”: The Authentication ID
4. “Authentication Password”
5. “Display name”: The name of the user
6. “Server”: choose the server you created on the previous step.
7. Press Save

3. Repeat this procedure to add more extensions.
4. Now you are ready to pair your Handset.

See also

• Firmware upgrade of Snom phones.
• Configuring your IP Phones with 3CX
• See our list of supported IP phones and DECT phones.

• IP Phone Configuration Options, configurable per device of the extension
• Customizing the IP Phone background logo

Last Updated

This document was last updated on 25 September 2023

https://www.3cx.com/sip-phones/snom-m300-m700-dect/