办公电话 | 视频 | 消息

好用的企业通信系统
很高兴为您服务!

办公电话 | 视频 | 消息

好用的企业通信系统

很高兴为您服务!

Easy admin with Google Workspace integration

Auto create extensions

Sync Google Workspace users with 3CX to automatically create extensions. Reduce manual work and avoid errors.

SSO sign on (SSO)

Let users log in to 3CX using Google credentials. No more forgotten passwords, no additional login details.

Calendar status sync

Google Calendar events update 3CX status automatically. “Do Not Disturb” for meetings, “Away” for out-of-office.

Contact sync - one way

Sync Google contacts to your 3CX phonebook, but updates must be managed in Google.

Managing your phone system is easier with Google Workspace

Managing your phone system is easier with Google Workspace integration. User accounts sync automatically, eliminating manual extension creation. Google SSO reduces password issues and helpdesk requests.

Call recordings, voicemails, backups, and chat files can be stored in Google Cloud Storage, keeping everything organized and reducing reliance on additional storage solutions. Automated contact sync ensures company-wide caller details stay up to date with no extra effort.

Google profile photos are also synced with 3CX, making it easier to recognize colleagues and contacts at a glance. This helps users quickly identify incoming calls and improves team communication, especially in large organizations or remote work setups.

Email integration lets you send out email notifications using Google Workspace and eliminates notifications potentially ending up in spam folders.

Google Workspace Email Integration

Use Google Workspace accounts to send system emails, ensuring messages are routed securely through your existing Google setup.

Leverage Google Cloud Storage

Use existing Google Cloud Storage for call recordings, voicemail, backups, and chat files. Keep your data organized and accessible while reducing additional storage costs.

AI-Powered Transcription

Transcribe voicemails and recordings with Google Speech, OpenAI, or 3CX AI, depending on your license. Review calls faster with email search-friendly transcriptions.

Discover more benefits

Save up to 80% on
your phone bills

Easy management
on-premise or hosted

Advanced call center
features & reporting

AI call transcription
& AI call analytics

Remote work with
3CX mobile apps

Live Chat and call
with website visitors

Answer WhatsApp
business messages

App free video
conferencing

Your questions answered…

What does Google Calendar Sync do?

It updates your 3CX status automatically based on Google Calendar events. If you’re in a meeting, 3CX sets your status to “Do Not Disturb.” When the meeting ends, your previous status is restored.

Can I store call recordings in Google Cloud?

Yes! You can configure 3CX to use Google Buckets for storing voicemails, recordings, backups, faxes and chat files.

What information is synced between Google Workspace and 3CX?

3CX syncs user accounts, contact details, and profile photos. It also integrates calendar events for automatic status updates. Contact sync is one-way from Google to 3CX.

Is the sync real-time?

Yes, some data like user information and calendar events sync in real time. Other data, like contact sync, updates daily.

How does transcription work?

Transcription is available through Google Speech, OpenAI, and 3CX AI. Depending on your license, you can transcribe voicemails and recordings and receive the transcript via email.

Do I have to pay extra for Google Workspace integration?

No, Google Workspace is included as part of the PRO and / or ENT license features. No additional fees are required.

Can I log into 3CX using Google credentials?

Yes! Google SSO allows users to log in securely without needing additional passwords. It’s also possible without using Google Workspace.

How do I integrate Google Workspace with 3CX?

Setting up 3CX with Google Workspace is easy! You can do this from the 3CX Admin Console.

Go to Integrations, Google, ‘Configure’
You’ll be redirected to the 3CX integrations wizard.
Select the features you want and click ‘Connect’ to authenticate with your Google Workspace Super Admin.

This will grant the necessary permissions for 3CX to configure everything automatically.
Once the integration is complete, some manual adjustments may be required. For more details, refer to the 3CX Google Workspace Integration Manual.

Can I enable Google reCAPTCHA?

Yes! Once enabled, Google reCAPTCHA is applied to the ‘Forgot Password’ links. This helps protect against abuse from external IP addresses.

What is Click2Call, and how does it work with Google Workspace?

Click2Call extension converts all numbers on any website to clickable links that open in your Web Client dialer when clicked. This allows users to make calls directly from Gmail and Google Contacts, making communication easier, faster and more efficient.

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