3CX SIP Trunk Providers – Canada

These SIP Trunk providers in Canada have been tested and certified by 3CX. We strongly recommend using a preferred or supported SIP Trunk service provider. The 3CX team makes sure that all templates from listed SIP Trunk Providers are updated and tested with every release ensuring no issues arise for our users.

Registration-based trunks with no IP fixation remain the preferred option in a hosted environment. This is because in certain cases the Public IP of your Hosted by 3CX can change unexpectedly. Although this is not a regular occurrence, if this happens, you will temporarily lose the ability to make and receive calls via your IP-based trunks.

Read our guide on how to configure a SIP Trunk / VoIP Provider. This covers the generic steps required to configure a trunk with 3CX. Some providers may need special configuration requirements. Before choosing a SIP Trunk provider in your region, carefully check our listing for these special requirements and be sure to follow any extra configuration guides added.

Preferred Providers

Preferred Providers are compatible with all 3CX installation modes. They are thoroughly tested with each build of 3CX and require no manual configuration. You can simply plug and play your PBX with a SIP Trunk of your choice.

Capabilities 

SMS Support No
Anonymous Calling No
Clip No Screening Support No
Fax Support Yes – T38 Bypass
SIP TLS Support No
IPV6 Ready No
Online Sign-Up & Portal Yes

Important Configuration Notes

Enter the main trunk number in the international format (e.g. 17778811960).
You can only present numbers associated with your account as Outbound Caller ID.
Be sure to follow the configuration guide.

Voxtelesys Logo

Capabilities 

SMS Support Yes
Anonymous Calling No
Clip No Screening Support Yes
Fax Support Yes – T38 Bypass
SIP TLS Support Yes
IPV6 Ready No
Online Sign-Up & Portal Yes

Important Configuration Notes

Enter the main trunk number as E164.
Be sure to follow the configuration guide.

Supported Providers

Supported Providers are tested against 3CX Hosted and on-premise installations. Compatible with all 3CX installation modes.

Capabilities 

SMS Support No
Anonymous Calling Yes
Clip No Screening Support Yes
Fax Support Yes – T38 Bypass
SIP TLS Support No
IPV6 Ready No
Online Sign-Up & Portal Yes

Important Configuration Notes

Enter the main trunk number as E164.

VoIP.MS Logo

Capabilities 

SMS Support No
Anonymous Calling No
Clip No Screening Support No
Fax Support Yes – T38 Bypass
SIP TLS Support No
IPV6 Ready No
Online Sign-Up & Portal Yes

Important Configuration Notes

Enter the main trunk number in national format (e.g. 7778811960).
Be sure to follow the configuration guide.

Wavix Logo

Capabilities 

SMS Support Yes
Anonymous Calling Yes
Clip No Screening Support Yes
Fax Support No
SIP TLS Support No
IPV6 Ready No
Online Sign-Up & Portal Yes

Important Configuration Notes

Enter the main trunk number as E164.
Be sure to follow the configuration guide.

Supported (Dedicated Servers Only)

Supported Providers (Dedicated Servers only) are tested against 3CX Hosted and on-premise installations. Not compatible with 3CX FREE/SMB. Configuration may require a few extra steps.

Fidalia Networks - Canadian SIP Trunk

Capabilities 

SMS Support No
Anonymous Calling Yes
Clip No Screening Support No
Fax Support No
SIP TLS Support No
IPV6 Ready No
Online Sign-Up & Portal No

Important Configuration Notes

Enter the main trunk number in national format (e.g. 7778811960).

Convergia Logo

Capabilities 

SMS Support No
Anonymous Calling Yes
Clip No Screening Support Yes
Fax Support No
SIP TLS Support No
IPV6 Ready No
Online Sign-Up & Portal No

Important Configuration Notes

Enter the main trunk number in the national format (e.g. 7778811960).
Under the “General” tab, enter the primary SIP Server IP.
Under the “Options” tab in the “Alternative Proxy” field add the secondary IP.
To use “Clip No Screening” request the functionality from Convergia.
By default, only numbers associated with your account can be presented as outbound caller ID.
A static public IP is required.

Capabilities 

SMS Support No
Anonymous Calling Yes
Clip No Screening Support Yes
Fax Support Yes – T38 Bypass
SIP TLS Support No
IPV6 Ready No
Online Sign-Up & Portal Yes

Important Configuration Notes

Enter the main trunk number in the international format (e.g. 17778811960).

Skyetel Logo

Capabilities 

SMS Support Yes
Anonymous Calling Yes
Clip No Screening Support Yes
Fax Support Yes – T38 Bypass
SIP TLS Support No
IPV6 Ready No
Online Sign-Up & Portal Yes

Important Configuration Notes

Enter the main trunk number as E164.
Be sure to follow the configuration guide.

Telin Logo

Capabilities 

SMS Support No
Anonymous Calling Yes
Clip No Screening Support No
Fax Support No
SIP TLS Support No
IPV6 Ready No
Online Sign-Up & Portal No

Important Configuration Notes

Enter the main trunk number as E164.
Outbound rules: numbers must be dialed only in E164 format. Disable the “E164 Processing” from the MC > Settings.