3CX MCU On-Premise Meeting Recordings

Introduction

When running the 3CX MCU on an on-premise installation, meetings are recorded in a different way to on-cloud installations. This document details how you can record and save an on-premise meeting recording.

Recording a Meeting

The on-premise MCU cannot use cloud recording/converting as this would require the user’s private MCU to speak to our cloud infrastructure which defeats the purpose of having a private MCU. Due to this, when the Web Client detects that the MCU is an on-premise install (cloud recording disabled), it then uses local client recording by default.

Example Video:

1. Here is an example of what the user sees when he tries to click the recording button inside the meeting.

2. In a local recording the user is prompted to open a new client/window which connects to the user’s current active meeting and acts as a meeting recorder client.

3. Once the new recorder client is connected, the user is prompted to press “Start” to start recording the meeting along with instructions, warnings and other features like keyboard shortcuts: P to pause and Q to stop the recording.

4. The user is then prompted to share the recorder client’s screen and audio since that client window is connected to the meeting and all video elements/users are visible to the recorder. The user is prompted to select a place on his computer where to save the file.mp4 recording.

5. Once the recording location is selected, a short 3 second countdown starts to give the user time to prepare for this recording session:

6. Once the meeting ends, the recording is flushed from the browser into the file, the recording is finalized with the browser adding seeking points to the recording to make it seekable/searchable when being played back in a player.

7. The organizer can also allow all other participants to record the meeting in the same manner.

See Also

• 3CX MCU & MCU Manager Troubleshooting
• The 3CX MCU Firewall Feature
• 3CX MCU  Network Configurations
• Quickstart - 3CX MCU Automatic Install

Last Updated

This document was last updated on 15 June 2024

https://www.3cx.com/docs/mcu-on-premise-recording/