Customizing your IP-Phone Background Logo

As of V15.5, Update 6 custom logos can be uploaded to supported IP phones. This feature is only supported for Enterprise edition license keys.

Supported phones

Fanvil

PHONE MODEL

FORMAT

RESOLUTION

Fanvil X3U (/Pro) / X3SG (/Pro) / X3SP Pro

.bmp

320*240 16bit / RGB565

Fanvil X4(U)

.bmp

320*240 16bit / RGB565

Fanvil X5S / X5U

.bmp

480*320 16bit / RGB565

Fanvil X6 / X6U

.bmp

480*272 24bit / RGB888

Fanvil X7A

.bmp

1024*600 24bits

Fanvil X7 / X7C

.bmp

800*480 24 bit

Fanvil X210

.bmp

480*272 24bit

Grandstream

PHONE MODEL

FORMAT

RESOLUTION

Grandstream GRP2612 / 2612P / 2612W

.jpg

220*200 24bit

Grandstream GRP2613 / 2614

.jpg

320*240 24bit

Grandstream GRP2615 / 2616

.jpg

480*272 24 bit

Grandstream GXP2130 / 2135

.jpg

320*240 24 bit

Grandstream GXP2140 / 2160 / 2170

.jpg

480*272 24bit

Htek

PHONE MODEL

FORMAT

RESOLUTION

Htek UC802

.png

128*40 black&white

Htek UC803

.png

132*64 black&white

Htek UC804 / 806

.png

128*96 black&white

Htek UC804T / 804G / 806T / 806G

.png

480*320 black&white

Htek UC902 / 902S

.png

132*64 black&white

Htek UC903 / 912 / 912E / 912G / 921

.png

192*64 black&white

Htek UC923

.png

320*240

Htek UC926 / 926E

.png

480*272

Htek UC924 / 924E / 840 / 842 / 860 / 862

.png

480*320

Polycom VVX

PHONE MODEL

FORMAT

RESOLUTION

Polycom VVX 250 / 350 / 401/ 411 / 501

.png

320*240 24bit

Polycom VVX 450 / 601

.png

480*272 24bit

Snom

PHONE MODEL

FORMAT

RESOLUTION

Snom D335 / D717 / D735 / 760 / D765

.png

320*240  

Snom D375 / D385 / D785

.png

480*272

Yealink

PHONE MODEL

FORMAT

RESOLUTION

Yealink T42G / / T41P / / CP860 / CP920

.dob

248*120  2 grayscale

Yealink CP860

.dop

192*64

Yealink T27G / T43U / T53 / T53W

.dob

236*82  2 grayscale

Yealink T19(P) E2 / T21(P) E2 / T23G/ T23P

.dob

132*64  2 grayscale

Yealink / T30P / T31P / T31G

.dob

132*64  2 grayscale

Yealink T40G /  T40P / T41S / T41U / T42S / T42U

.dob

132*64  2 grayscale

Yealink T33P / T33G / T52S / EXP50

.png

320*240  <=4.2 MPix

Yealink T29G / T46S / T46U / T54S / T54W

.png

480*272

Yealink T48S / T48G / T48U / T57W

.png

800*480  <=2 MPix

Yealink CP960

.png

720*1280 

Yealink T56A / T58 / T58W

.png

1024*600

The DOB file creation tool can be downloaded from here

Note: The Yealink phones support multiple logos, you want to only use the custom logo, the phone needs to be reset and re-provisioned using the custom logo.

Legacy phones

Avaya

PHONE MODEL

FORMAT

RESOLUTION

Avaya 9601 / 9608G

.jpg

128*40

Avaya 9611G / 9621G / 9641G

.jpg

217*97

Cisco SPA

PHONE MODEL

FORMAT

RESOLUTION

Cisco SPA-302 / 303

.bmp

128*64, bitdepth 1

Cisco SPA-501G / 502G / 504G / 508G / 509G / 512G / 514G + 500S / 500DS 

.bmp

128*64, bitdepth 1

Cisco SPA-525G/G2 + 500S

.jpg

320*240

Polycom SPIP

PHONE MODEL

FORMAT

RESOLUTION

Polycom SPIP450 (Firmware 4)

.jpg

250*116

Polycom SPIP550 / 650 (Firmware 4)

.jpg

320*130

End of Life

Aastra

PHONE MODEL

FORMAT

RESOLUTION

Aastra 6739i

.png

640*480

Cisco

PHONE MODEL

FORMAT

RESOLUTION

Cisco 7940 / 7960

.bmp

90*56, bitdepth 8

Polycom VVX

PHONE MODEL

FORMAT

RESOLUTION

Polycom VVX 400 / 410 / 500/

.png

320*240

Polycom VVX 600

.png

480*272

Yealink

PHONE MODEL

FORMAT

RESOLUTION

Yealink T19 / T21 / T22 / T26 / T41P / T42G

.dob

132*64  2 grayscale

Yealink T27P / T28

.dob

236*82  2 grayscale

Yealink T32G

.png

400*240

Yealink T38G / T46G

.png

400*272

Yealink T48G

.png

800*480

Yealink VP530

.jpg

960*480

The DOB file creation tool can be downloaded from here

Last Updated

This document was last updated on 18 March 2022

https://www.3cx.com/docs/ip-phone-background-logo/