Bridge Teams users with 3CX and native Microsoft Teams Direct Routing
With 3CX-Teams integration, only add Teams licenses for key users. Leave the rest on 3CX and cut per-user costs. Do note it’s not a PBX replacement for Teams!
3CX links with Teams to allow calls between platforms. Essential telephony features – that Teams lacks – are included: call queues and IVRs – are covered.
3CX handles advanced call management – routing, queues, IVRs – that Teams simply doesn’t support. If you need more than basic calling, you need 3CX.
Not an add-on!
3CX is a complete telephony solution, not a backend add-on for Teams. You can’t mix 3CX and Teams features; 3CX delivers the telephony, Teams doesn’t.
Connect 3CX and Teams users and enjoy substantial savings
3CX natively supports Microsoft Teams offering a cost-effective alternative to MS365’s Calling Plan. With the Microsoft Teams phone system integration, users can call out via 3CX SIP trunks, leveraging low cost domestic and international tariffs offered by regional SIP providers.
FOR USERS
3CX provides a unified calling experience both for 3CX users dialing Teams users and for Teams users who can dial out through an interface they are already familiar with.
FOR ADMINS
More importantly, admins can benefit from a full-featured PBX that’s much easier to use and configure than Teams. This includes contact center features such as advanced call queues, reporting, call routing, and more.
Full telephony with 3CX
3CX provides the features that matter for businesses reliant upon calling: call queues, advanced routing, IVRs, call recording, and reporting. Teams alone doesn’t meet these needs, but 3CX fills the gap.
3CX and Teams Direct Routing
Using Teams Direct Routing, 3CX integrates seamlessly with Teams to enable calls across platforms. Only 3CX brings the complete range of telephony features, while Teams remains focused on basic communication.
Control costs with Teams integration
Connect only key users to Teams while keeping others on 3CX, saving on licensing costs. 3CX handles your full telephony needs without requiring every user to be on Teams.
Discover more benefits
Your questions answered…
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